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Martin F.21's avatar
Martin F.21
Explorer | Level 4
3 years ago

Can't open encrypted files via Boxcryptor

W11: not possible anymore to open encrypted files via good (old) boxcryptor.
no matter which filetype and when it was last changed.


Was possible without any problems before the update for the last 8+years

 

Installing non beta 185 doesn't solve this.

 

Moving the encrypted folder out of dropbox everything is fine again.

 

Maybe related to problem in mac, since there is no preview of files either https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-186-3-6103/td-p/722282

13 Replies

  • Martin F.21's avatar
    Martin F.21
    Explorer | Level 4
    3 years ago

    Can we actually send you an email, so we can look further into this?

    sure.

     

     


  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, Martin! Just emailed you, so we'll continue there.

  • TomMi31's avatar
    TomMi31
    New member | Level 1
    11 months ago

    Sorry for resurrecting such an old thread: But Martin F.21 - was there ever a fix to this? I'm having the exact same issue! Opening the old boxcryptor-container out of dropbox was just not possible - simply copying the container to another location made it possible again. It seems like dropbox on Windows 11 somehow messes up the synched file somehow

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