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Forum Discussion
can't open Excel file on desktop
when i try to open most of my excel files in dropbox, they indicate that the preview can't be displayed and they show the format as .xlsx. i have tried to use the "open with" button to change the ex...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSorry to jump in here, chauptman1.
From what I can understand from your screenshots, it seems that you're using Dropbox for S Mode and not the Dropbox desktop client.
Does this file appear as a .xlsx file when you look at it in your account on dropbox.com?
If you rename it there from .xlsx to .xls, are you able to open it through the Dropbox for S Mode app?
i can open the files in dropbox.com
how do i get the correct desktop version or update the desktop version i have?
- Walter
In order to get the full desktop app for Windows instead of Dropbox Lite for Windows in S mode, you'll need to opt out of S mode on your computer first chauptman1
Let us know if you have any other questions.
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