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chauptman1's avatar
chauptman1
Explorer | Level 3
3 years ago

can't open Excel file on desktop

when i try to open most of my excel files in dropbox, they indicate that the preview can't be displayed and they show the format as .xlsx.  i have tried to use the "open with" button to change the ex...
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chauptman1's avatar
chauptman1
Explorer | Level 3
3 years ago

i can open the files in dropbox.com

 

how do i get the correct desktop version or update the desktop version i have?  

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

In order to get the full desktop app for Windows instead of Dropbox Lite for Windows in S mode, you'll need to opt out of S mode on your computer first chauptman1 

 

Let us know if you  have any other questions. 

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