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NikLG
5 years agoExplorer | Level 4
Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post**
I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems
with syncing or anything.
Hello all,
Similar to this issue :-
( if not identical.. )
I recently moved over to a new PC, and since then I have been having loads of issues opening older ( older than my new PC ) files that are stored on Dropbox. I never had any issues before, and for some reason, some files do work...
My setup is identical, as far as MAX and Dropbox are concerned at least.
There is no issue with missing or corrupt files, or versions of 3ds MAX.
I get this error ( file names redacted...):-
I also get similar issues with some materials, where MAX can't find the texture files...
If anyone has any idea I would be very grateful. It's driving me mad. I am convinced there's some kind of simple solution
that will have me slapping my forehead ( there may not be.. ).
Thanks !
31 Replies
Replies have been turned off for this discussion
- samrikken4 years agoExplorer | Level 3
Hi,
An update on this problem from our site.
The cause of the problem was indeed the online-only folders. With generally switching Dropbox to store locally it still kept some folders that were already sync to online-only. When manually switching these folders to local all was good.
๐
- lukaszwolenski4 years agoExplorer | Level 4
here how the problem looks like:
https://www.dropbox.com/sh/4s6o4e4vglmy2g7/AACRpH2MmKe_JmF4KqzcT5IPa?dl=0
4 screenshots explaining the issue.
Im using windows 10 pro 64. The Dropbox folder is on my SSD drive, C:\Dropbox, to avoid user name in the link to files.
- Megan4 years ago
Dropbox Community Moderator
Hey samrikken, thanks for returning and giving us some updates on this, I appreciate it!
Also, lukaszwolenski, since I can't access the shared link (due to security restrictions) I'd be most thankful, if you could attach the screenshots directly to your Community response. When you click to respond back to me, you should have a little camera-like icon that will allow you to attach them here.
- lukaszwolenski4 years agoExplorer | Level 4
- Jay4 years ago
Dropbox Community Moderator
Hi lukaszwolenski, could you try marking the folders as online-only, and then mark it as offline again?
- Gika4 years agoNew member | Level 2
I have the same problem.
I bought a new laptop and can't open my 3DS Max files, even though I made the whole folder local.The only way I can open them, is copying them, which makes it very unpractical.
I can't open the local file (green tick), only the copy I just made.
Has anyone found a solution for this problem?
- Megan4 years ago
Dropbox Community Moderator
Hi Gika, let's jump right into this!
Is the copy of the file, also a local one? Also, which version of the app do you use on your end?
Let me know more!
- Gika4 years agoNew member | Level 2
Hi Megan,
It's super weird, but the files that I tried to open before I completed making my files local can't be opened unless copied, but the others seem to be opening normally, so far.
I installed Dropbox version 162.4.5419 on my laptop.
- Megan4 years ago
Dropbox Community Moderator
Hi Gika, let's try one more thing.
Can you try to move an example file that this is happening to; out of your Dropbox folder, and back in? Then check if you notice the same behavior afterwards.
- lukaszwolenski4 years agoExplorer | Level 4
This move will solve the problem, it was the only solution that worked for me for this issue.
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