Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
DonGlover
3 years agoExplorer | Level 4
Can't open xlsx files on my mobile device
Recently (maybe the last month to month and a half) I have been unable to open Excel files on my Mobile device. Android S21 Plus Prior to that I could open and edit them just fine. When I try to...
Walter
Dropbox Community Moderator
3 years agoThanks for the clarifications DonGlover
Can you also let us know the exact OS version of your device and the version of the Dropbox mobile app installed there as well?
DonGlover
3 years agoExplorer | Level 4
Samsung S21 + 5G (SM-G996U)
Android version 13 Kernel version 5.4.210-qgki-26213204-abg996usqs6ewd4
Dropbox 330.2.2
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!