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DonGlover's avatar
DonGlover
Explorer | Level 4
3 years ago

Can't open xlsx files on my mobile device

Recently (maybe the last month to month and a half) I have been unable to open Excel files on my Mobile device. Android S21 Plus Prior to that I could open and edit them just fine. When I try to...
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DonGlover's avatar
DonGlover
Explorer | Level 4
3 years ago

Thanks for the response. It turns out this change only affects encrypted xlxs files.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Don!

 

Thanks for the additional info.

 

If you tap on the 3 dots showing on the top right corner of your screen, and scroll down a bit, are you able to see an “Open with” option?

 

Does that help?

  • DonGlover's avatar
    DonGlover
    Explorer | Level 4
    3 years ago

    I do not have the open with option.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for checking, Don.

       

      If you go back to the files list and tap the vertical ellipsis (three dots) button, do you see an "open with" option there?

       

      If you don't see one there either, please do send us a screenshot of the options you see after tapping the three dots both from within the file and from the file list.

      • DonGlover's avatar
        DonGlover
        Explorer | Level 4
        3 years ago

         

         

         

         

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