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MaryjoB's avatar
MaryjoB
New member | Level 2
3 years ago

Can't play after renaming

I renamed a video I had uploaded of my daughter singing. I've played it many times. Since I renamed it the photo is gone and I can't play the video. It tries to take me to my Samsung Health app. What happened? All I did was change the name?!?

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    MaryjoB wrote:
    I renamed a video I had uploaded of my daughter singing. I've played it many times. Since I renamed it the photo is gone and I can't play the video. It tries to take me to my Samsung Health app. What happened? All I did was change the name?!?

    Did you remove the file's extension? That's the 3 or 4 characters at the end of a file following the period, such as .MP4, .AVI, .MOV, etc. A file extension is what your device uses to know how to open a file. Without it, the device won't know what application to use to open the file.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Sounds like when you renamed it you deleted the extension on the file (the bit after the . such as .mpg). Can you try readding it, or, restoring it to a previous version

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