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Can't preview my files after renaming them
Hey
so I have a similar problem almost every time I rename a picture its version changes to a file that cannot be previewed even when downloaded. it says files without extensions can not be previewed. after renaming
Welcome to the forum, Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
5 Replies
- Nancy
Dropbox Community Moderator
Welcome to the forum, Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
- Hey
Yes it worked, thank you - Nancy
I’m really glad to hear that worked!
If you need something else, don't hesitate to give me a shout.
- I am trying to open a file that contains a song that I need to send to someone and when I try to open it, it says files without extensions cannot be previewed. I understand that this means I don’t have a suffix attached to the end of it, but I don’t know how to fix it.
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