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mcconnor's avatar
mcconnor
Helpful | Level 5
3 years ago
Solved

Can't view my folders anymore

Since a a week or so I can't view my folders on Dropbox anymore in the web browser. I can log on to my Dropbox fine but as soon as I try to enter any folder I get (in German): "irgendetwas ist hier bei uns schief gelaufen" "beim Ausführen ihrer Anforderung ist ein Fehler aufgetreten"

Like this the Dropbox is unusable. What can I do about it? Clearing cache and even complete reset of Samsung internet did not help...
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  • mcconnor's avatar
    mcconnor
    3 years ago
    Today I installed chrome. With that it works. But for years now Samsung internet did also work.... Maybe there is workaround for this browser?

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Does it work on a different browser? Maybe an incognito/private window? 

    • mcconnor's avatar
      mcconnor
      Helpful | Level 5
      3 years ago
      Today I installed chrome. With that it works. But for years now Samsung internet did also work.... Maybe there is workaround for this browser?
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        3 years ago

        I dont believe Samsung internet is a supported browser here, so, that could be the issue (its not one I've heard of, sorry!)

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