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Forum Discussion
COMPLETE LOSS OF DOLBY VISION (HDR) IN VIDEOS DUE TO DROPBOX UPLOAD
I noticed that videos from my iPhone 12 Pro Max, which originally had high quality due to Dolby Vision (HDR) technology, completely lost this technology and quality after I uploaded them to Dropbox. ...
I will run more tests and generate a report on the results. Initially, I observed that most of the photos I sent via the app's plus function successfully uploaded the file. However, when I later downloaded them, they had lost the DOLBY VISION and were in H.264 format, completely devoid of DOLBY VISION. I am conducting tests and analyzing files that were sent via the app's native download feature, without using the plus function, and I will test new videos as well. How can I send videos and photos here (on this forum)? I await instructions.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorSure thing Sylvan !
Take your time, and let us know what you find once you're ready. 🤓
As for videos & photos, you can't attach videos, but you can click on the camera-like icon in order to attach your screenshots there.
If you're using your mobile, you might need to access our Community through a browser, and request the desktop mode, in order to see the option.
I'll be waiting for your updates!
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