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Couln't download. Remove incompatible characters from the filename
Recently all of my computer with Dropbox have started showing a sync error "Couln't download. Remove incompatible characters from the filename. e.g. emojis, /\"<>:|?*"
The problem filename isn'...
Hey Roy2010, no worries let me share Sam's response here as well.
Hi everyone,
Sharing an update on the topic: our team is working on adjusting this, and it's expected to roll out in our next Stable Build (V190).
You can check our releases here, and we'll keep you informed on the progress.
Thanks,
Sam
I appreciate your patience on this, thank you!
I have received an error report in the last couple of weeks from my Dropbox stating that files could not be downloaded due to incompatible characters.
These files are mostly archives and some are over 5 years old.
It is not possible to save a file with incompatible characters.
Has Dropbox got a problem they need to tell us about?
Has someone made a programming error that has created incompatible characters where none existed?!!
Has anyone else in the Community had the same error?
Several of our staff have the same problem.
Can we please get some help to fix these files!!
It will take weeks to go through every single file and fix the errors !!!
Got the same problem for the first time on dec 21, 2023. Never had this issue before although i use db for over 8 years now. All files with issues are old and have been synchronized for weeks/months/years without problems. 32 issues, mostly with ":" in file name. db, pls fix!
I've been using Dropbox for 10 years and have had an occasional issue but never this one. And I feel compelled to join this long-running thread to report that it just started happening yesterday. The filenames look normal, and like many others report, these are old, old untouched files. E.g. these ones are from a Headfirst Java course. I've deleted some of the files on the machine where I'm getting the error, but as you can see in the screenshot the complaint is about downloading them, so maybe it's from another machine. This machine is a Mac, which I believe should be able to handle files starting with a dot or ending with a tilde. Seems like a serious Dropbox bug.
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