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Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying attention I agreed and now my ALL of my Documents and Downloads have backed up on Dropbox. I dont have an option to remove the backed-up file but can delete the files within, however when I do that they also dele from my computer. I just want to remove this sync and delete the files from Dropbox and keep them on my pc
UPDATE. I THOUGHT I UNCHECKED THE STUPID OPTION AND IT DELETED ALMOST EVERYTHING IN MY DOCUMENTS AND DOWNLOADS FOLDERS.
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
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I am not sure that I have shared. I saw the same issue with another customers of dropbox. That dropbox sincs data without permission or unintentionally. I do not know.
In the shared section I have files. BUT again! those files that i gave permission are downloadable! there is no issue with the files that i intentionally shared. i hope you do understan!
support team is ignoring!!!!
What should I do next?
- Megan
Dropbox Community Moderator
When you say that support team is ignoring, do you mean you have a ticket with them by any chance Akerke Maulenbay?
If so, feel free to send me your ticket number reference, so I can locate it on our system.
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