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NonVideri's avatar
NonVideri
Explorer | Level 3
2 years ago

Did I just lose my files? 0 bytes and Error 415

Hello, When moving my files to a new system install using Dropbox, I found out that some of them haven't synced back. When looking at my web folder, they appear to have 0 bytes. When trying to pre...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Sorry to jump in here, NonVideri.

 

Did you get a chance to check if you can find anything related to those files in your events page?

 

Also, do you remember ever accessing those files from your online Dropbox?

NonVideri's avatar
NonVideri
Explorer | Level 3
2 years ago

I haven't found much, most of them were rarely updated files.

I've found that at least some of them have an older version with some data inside (but most of them had only one version with 0 bytes):


I don't think I've ever actually accessed them from online Dropbox.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, NonVideri.

     

    If you want, we could switch over to email, so I can take a closer look, search for some example file names, but if the files never got fully uploaded to Dropbox, that won't help much. 😕

    • NonVideri's avatar
      NonVideri
      Explorer | Level 3
      2 years ago

      Let's try at least. I've already lost so much data, I can at least try to recover what I can...

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Okay, NonVideri, I just sent you an email, so I'll see you there.

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