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Forum Discussion
Miguelito67
3 years agoExplorer | Level 4
Difficulty viewing .odt and .ods files (Libre Office)
Hi, I always have difficulty viewing .odt and .ods files (Libre Office files). I don't have this problem using OneDrive. Anyone know why?
Hannah
Dropbox Community Moderator
3 years agoHey Miguelito67, can you also make sure that you have at least 500mb of free space on your device?
That would be your device's memory, not your Dropbox space.
Miguelito67
3 years agoExplorer | Level 4
Hi Hannah,
My iPhone has 91 Gb of free space (so over 91,000 Mb) 🙂
M.
- Hannah3 years ago
Dropbox Community Moderator
Thanks for checking, Miguelito67.
Does uninstalling the Dropbox app, restarting your device and then reinstalling it help?
Just keep in mind that if you're on a Basic account, there's a 3 device limit, so if you uninstall and have more than 3 devices, you won't be able to sign back into the app.
- Miguelito673 years agoExplorer | Level 4
Hi Hannah,
I did do that a few times but to no avail.
M.
- Hannah3 years ago
Dropbox Community Moderator
- Miguelito673 years agoExplorer | Level 4
Definitely!
M.
- Nancy3 years ago
Dropbox Community Moderator
Hey Miguelito67! I just opened a ticket for you.
When you have some free time, please reply back to me and we’ll check this further.
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