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Document with fillable fields
Hello, I have uploaded a document to Dropbox. It is a document with fillable fields. When I upload it to dropbox, it converts it to a pdf. I need the form to remain as a document with fillable fields...
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorWhich app are you using to try and edit the file, yvettescott?
The reason I'm wondering this is that you'll need Adobe Reader 8 or later to be able to fill in the form, as outlined here.
The settings of the file shouldn't be affected when uploading/downloading in Dropbox, so this info will be very useful to know in order for us to find the root cause.
If you'd like to, you can send a shared link to the file. Please just bear in mind though, that this shouldn't contain any personal info, as this is a public forum.
Cheers!
I am not trying to edit the file. I am trying to upload it to Active Campaign to send out to clients and for them to return it in a secure format. Is there an email that I can send it to?
Hello Daphne,
Sorry for the delay. Please see the link below to the form:
- Lusil
Dropbox Staff
Hey yvettescott, are you able to open the file in the relevant third party app to edit the fields in question?
If you can't do it directly from the website, are you able to download it and then open it?
Hello, We are trying to get it to download to Active Campaign to send out through a mass email. It strips the fillable fields when we download it to Active Campaign.
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