We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Sydneytobin
5 years agoNew member | Level 2
Dropbox and Lightroom
Recently a photographer send me a dropbox folder with Raw files from our family photos. I am trying to import them into lightroom and it is saying "No Photos" in the folder. I's tried downloading the...
Sydneytobin
5 years agoNew member | Level 2
Hi Jay!
It was an email that said I was invited to edit a folder and then provided a link to the folder. The folder then opens in my dropbox account. Im not sure about the extension. When I click one of the files, it says that "files without extensions cannot be previewed".
Jay
Dropbox Community Moderator
5 years agoIt sounds like these files don't have an extension such as test.jpg, where the .jpg is the extension.
Could you attach a screenshot showing what you're seeing on the site?
Could you attach a screenshot showing what you're seeing on the site?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!