Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network drivers. I kinda need this to work to do my job on Monday morning :'(
I tried a reinstall, and the internet was still dropping out afterwards. I also tried restoring windows to a previous version before the update to Windows 10, verison 1709. So now I am on Win10 v1703 and everything seems back to normal... Now I just need to avoid hitting the "Shutdown and restart" button xD
Yay windows...
17 Replies
Replies have been turned off for this discussion
Hi, brand new machine. No VPN, only Norton Security running.
Have uninstalled Norton just to check and even deactivated all windows security (firewall). Still the same issue.
- Jay
Dropbox Community Moderator
What version of Windows are you running on your device?
Does this issue occur when you use any other service to upload to a site in general?
Windows 10.
No, it only happens with Dropbox. I have installed google drive and it manages just fine.
No. I always uninstalled it first.
Will try tomorrow. Thanks.
Have installed dropbox again, over existing installation. No change.
No problem with download of at any speed or even LAN syncing, but as soon as I increase upload speed to over 50KB/s the ethernet connection and all internat and network connections are gone.
- Hannah
Sorry to jump in here, Middlebrook.
Which version of the Dropbox application do you have installed on your computer?
You can see that, if you hover over the Dropbox icon in your system tray with your mouse.
And while you're there, can you also check the sync status of the app?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
