Forum Discussion

andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4
2 years ago

Dropbox Paper isn't loading any images, why?

Hi I have a problem with the paper.dropbox.com my images are not appear:
Dropbox Paper
Preview
Web
andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4
2 years ago

Hi, only about half of the document images have a preview, and the latest images (about 30%- 40% of them) do not appear. However, when I click on the links in the warning message, images get downloaded so they are not deleted or moved.

I dragged and dropped them into the browser to add them.

And yes, if I add a new image, it works fine.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey andrewtsymbal, let me also jump in here! 

 

You mentioned that when you click on the links in the warning message, the images get downloaded. 

 

Would you be able to send me a couple of screenshots from the process of you trying to preview the images within a Paper document, in order for me to have a visual? 

  • andrewtsymbal's avatar
    andrewtsymbal
    Explorer | Level 4
    2 years ago

    Sure, 

    • andrewtsymbal's avatar
      andrewtsymbal
      Explorer | Level 4
      2 years ago

      Also, if I copy this blue link and past into the browser, the image is downloading 

      https://paper- attachments.dropboxusercontent.com/s_603BFC 2907812EDAEC9908A1381D043504922F330B4 F167B50EC211E4543CCA2_1682315225885_High t+05.jpg

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey andrewtsymbal, thanks for that! 

         

        Approximately how many pictures do you have in one document? If you create a new Paper doc with only a few images, does it load normally?

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