Forum Discussion

andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4
2 years ago

Dropbox Paper isn't loading any images, why?

Hi I have a problem with the paper.dropbox.com my images are not appear:
Dropbox Paper
Preview
Web
andrewtsymbal's avatar
andrewtsymbal
Explorer | Level 4
2 years ago

Also, if I copy this blue link and past into the browser, the image is downloading 

https://paper- attachments.dropboxusercontent.com/s_603BFC 2907812EDAEC9908A1381D043504922F330B4 F167B50EC211E4543CCA2_1682315225885_High t+05.jpg

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey andrewtsymbal, thanks for that! 

     

    Approximately how many pictures do you have in one document? If you create a new Paper doc with only a few images, does it load normally?

    • andrewtsymbal's avatar
      andrewtsymbal
      Explorer | Level 4
      2 years ago

      I have 130 images, and 44 of them, which were uploaded last, are not loading.

      If I upload new images to this document, they are uploaded successfully, but after refreshing the page, the same issue occurs.

      In the new document with a several images, everything is working fine.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey andrewtsymbal, I'm afraid we can't open the .gif that you sent us, it looks broken on our end; can you attach a screenshot to your next reply instead?

         

        Also, if you create a new Paper doc and copy the entire content of the one that has the issue, do the images load on the new one?

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