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Forum Discussion

Conkerah's avatar
Conkerah
Explorer | Level 4
5 years ago

Dropbox Problem with Preview Pane in Windows 10 Explorer.

Just wondering if anyone has encountered a strange problem, the issue is when in MS Windows Explorer > Navigating to Dropbox Folders and having Windows Preview Pane opened in Windows Explorer. The fi...
desktop
Preview
windows
YZYkithomes's avatar
YZYkithomes
Explorer | Level 4
4 years ago

Hi all,

I got the same answer "due to a third party app and they cannot assist". This is definitely not the case, but mostly a compatibility issue with Windows 10 and 11. We're looking for alternatives to Dropbox and this makes work very inefficient. Any alternatives here can anyone recommend?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey all, I hope you're doing well!

 

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments so that we can further improve our product. 

 

If you need anything else, let me know. 

  • Libbie1's avatar
    Libbie1
    New member | Level 2
    4 years ago

    Hello,

    I also haven't been able to use the preview pane for months now. It is very frustrating and very time consuming for work to not be able to preview any of my Dropbox documents. Megan, does Dropbox really not know how to fix this? Please help us!

    Thank you!

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