Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
err_connection_refused
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect.
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
65 Replies
Replies have been turned off for this discussion
- Jay
Dropbox Community Moderator
If you have Kaspersky, then it's possible that something in the antivirus is causing this issue. Have you tried disabling that and NordVPN to see if any of them could be the issue here?
- I tried closing both apps, and making a web exception in kaspersky free didn't work either.
I'll try uninstalling tomorrow.
I'll keep you posted. - I’m having the exact same program. Works on my mobile, works on my network. Won’t work on any of the browsers on laptop.
- Lusil
Dropbox Staff
Hey BigAl99, thanks for joining us here.
Have you made sure that you have the latest version of your browsers?
If you have, could you check Jay's post above for some additional troubleshooting?
- Same problem. Tried all the troubleshooting options suggested online, no antivirus or vpns installed right now, all firewall settings off and still can't connect on my desktop. The app works fine. Has been like this for a week now
Same here. Tried all the troubleshooting suggested above ex: disabled antivirus / firewall - no vpn installed.
PC still, refuses to connect via any web browser. Not sure what else to try
I can connect via mac on same network and phone works fine. Like this for a week now as well.
- Walter
Hey there cafecaderas; thanks for joining the discussion here and sorry you're also having issues with this.
Can you please let me know if your device's OS and your browsers are up to date, using the most recent stable builds?
As a test, could you create a new OS profile on the affected computer and let us know if you get the same results there?
- Same problem! The dropbox.com page does not load on a Windows computer.
Can people please reply with WHICH problem it fixed. There appears to be TWO issues...people who can't sync their desktop app and those that can't access the Dropbox.com website and get the ERR_CONNECTION_REFUSED message in both Chrome and IE/Edge. I never had an issue with syncing the app and installing the BETA did nada. If installing the BETA actual fixes a web browser issue, I'd like to know what your step by step procedure was.
Also, if you're reporting a problem also state whether its the APP or BROWSER.
For my browser error I've done everything short of a re-format/re-install to clear the issue...including uninstalling and re-installing the BETA. Are there any Registry Keys that need to be deleted to get a clean BETA install, if it indeed fixes the browser error?
Mike
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
