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err_connection_refused
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect.
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!
It works, thank you! I just deleted the host file and it started working.
- Press Windows Key + R.
- Type %WinDir%\System32\Drivers\Etc into the Run window and click OK.
- Delete hosts file .
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- Jay
Dropbox Community Moderator
Thanks for joining the topic ken l.19 and denisebrown!
Just to confirm, did you try these steps, and the issue persisted ken l.19?
Since you mentioned using a Mac device instead denisebrown, you could try researching the HOSTS file on a Mac.
While this isn't an official solution recommended by Dropbox, as it seemed to help other users in this thread, it might help in your situation. I deleted the host in the registry and it makes no difference.
Still doesn't work
thank you
Ken
- JayI can only recommend checking the posts in this very thread, since something is definitely preventing access to the Dropbox servers from your machine.
Whether this is a VPN, proxy setting in the app, ISP or router issues, we can't say, as it's specific to your device.
Does this issue occur on a different network, or on another computer on the same network? I thought it might be the firewall at work so I tried to connect at home.
No luck. For me it seems to be a local issue
My main browser is Edge - Version 88.0.705.56 (Official build) (64-bit)
Windows 7 pro operating system
I would have switched back to chrome if it worked. But I cannot get it to work on Chrome either
thanks
- JayCan you access the site from a mobile device on the same network? Do other computers on the network have the same issue?
As it doesn't sounds like this is related to Dropbox, there isn't much else I can suggest.
However, the 'err_connection_refused' has quite a few resources after searching on the web on how to resolve it, namely to do with system and browser settings which are outside what we would normally recommend.
Since the Dropbox site is up and running, there is something on your machine causing this behavior, which those steps might help resolve, though I would remark to be cautious when trying them out, since these are non-Dropbox steps. Hi
I am using chrome and still get the error this morning. I wonder if it has something to do with the latest windows update?
D
Actually chrome on my mac laptop.
If it was a network issue then the blue extension shouldn't work either, right? But it connects and works...just without the great features I am used to from Dropbox.
I have been an avid fan of dropbox for probably 10 years? So I guess 1 disappointment in 10 years isn't so bad!!
Please keep your eyes on this though. I am skeptical that it is a network issue. I think you have a problem with your extension
thanks
Ken
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