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triarchypress's avatar
triarchypress
New member | Level 2
2 years ago

"Error - Something went wrong" message when I try to open my files online

I'm accessing my Dropbox Plus account online from a laptop I have not used for some time. I can login, see my account details and my directories and files. If I try to open any file I immediately g...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for joining our Community, triarchypress.

 

Is your browser updated to the latest version on that computer?

 

Do you see the same thing, when you login to your account and try to open your files from a different browser or a private browsing window?

 

Let me know and we'll go from there!

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