Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ijmolder66's avatar
ijmolder66
Explorer | Level 4
3 years ago

Excel Files not opening to edit in Excel from Dropbox.

Started this week.  On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Error Messages
Mobile
Preview
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi LeeAnn5464, your issue is different to the ones described by other users, as they're on mobile devices. 

 

What error are you getting when trying to open a file using Excel online via the Dropbox site?

LeeAnn5464's avatar
LeeAnn5464
Explorer | Level 3
3 years ago

I dont get excel as option at all now as an option I only get excel with the web and google sheets

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!