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ijmolder66's avatar
ijmolder66
Explorer | Level 4
3 years ago

Excel Files not opening to edit in Excel from Dropbox.

Started this week.  On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Error Messages
Mobile
Preview
Third Party Integrations
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update here.

 

Can you please manually uninstall and reinstall both the Dropbox app and the respective Office apps on your phone once again, to see if that helps?

 

Let us know if it still doesn't.

ijmolder66's avatar
ijmolder66
Explorer | Level 4
3 years ago

I uninstalled Dropbox, MS Excel, and MS Word. Reinstalled Dropbox and let Dropbox install Excel.  Same issue, when I try to edit the spreadsheet I get Excel trying to open then the MS Integrations message.  My spreadsheet is not password protected.

 

 

 

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