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Ian Levy's avatar
Ian Levy
Explorer | Level 4
4 years ago

Excel for web: error 500

When I attempt to open Any office document (word, excel, powerpoint) in the web version from drop box, I get a login prompt for office then it puts me on a error500 internal error screen. this issue...
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megfrieden's avatar
megfrieden
New member | Level 2
3 years ago

I am trying to open various files in Excel for web and getting an Error 500 on every attempt. I used this yesterday with no issue.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi megfrieden, how are you today?

 

Could you try to follow the steps Walter provided here, and let me know if this helps? 

 

Keep me posted! 

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