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RuffValruff's avatar
RuffValruff
Explorer | Level 3
4 years ago

Failed - Network Error - Unable to Download Files

Hi there,

I've just been sent through all of my photos and videos from my wedding by our photographer, but we're unable to download the video files and can only download the photos one by one, as whenever we attempt to download the videos or batch files of photos, we encounter "Failed - Network error" within a minute of starting the download.

 

I've checked other forums and followed other advice, but the same issues occurs on Chrome, Chrome Incognito, Edge and Opera Browser.

 

I'd greatly appreciate any assistance to how to fix this and download these! Thank you

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11 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey lhkimmd, thanks for bringing this to our attention.

     

    Does downloading from a different browser or in smaller batches help?

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