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File of all types cannot open on iPad or IPhone but will on PC
In the last week, I have been unable to open files of any kind on my iPad or iPhone, when I was able to do so previously. They will open on my PC! The only thing that seems to have changed is an up...
- Hi Lusil
I just checked in my Dropbox app and now it seems to be working and I can open the files I could not open before. I don’t think I have done anything from the side, but I did notice that after I was saving a file from my PC this afternoon, dropbox was taking a long time to “index” files.
Maybe that corrected the problem??
Thanks for your assistance and prompt replies.
Hopefully it stays this way
Thanks,
Rod
Hi I am having a similar issue too this week. I am unable to load all my docx files on my iphone ‘s Dropbox app. Pls help!
- Hi
My Dropbox just seem to correct itself and I was saving a file from my PC into a Dropbox and I did notice that after I was saving a file from my PC this afternoon, dropbox was taking a long time to “index” files.
I just walked away from the computer as it was turning away and taking a long time, but the next time that I try to access it on my iPhone the .docx files were available.
Try doing that, go to your PC and open a Dropbox and save a file in your dropbox account. - Lusil
Dropbox Staff
Hi there Pbtoasties,
Thanks for reaching out to us about this.
If you're still having trouble even after Rdrockt suggestions, let us know what exactly is happening and send us a screenshot (without personal info) of what you're seeing.
Keep us posted!
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