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frillypants's avatar
frillypants
Explorer | Level 4
5 years ago
Solved

files appear on Mac and online, but not on PC

What am I doing wrong?

 

I have a system of collecting these files for a writing comp.  Download Word or PDF doc from emails, drag them from Downloads to Dropbox-->ParticularFolder (one of two)  When I get 10 files in a folder, I then create a sub-folder, and share that with the 2 judges.  So far, I have done this 4 times. No worries. The 5th, however, does not work.  On my Mac (where I do the work), I can see the 5th folder and the files inside it.  On my PC, using DropBox online, I can see the folder and files.  But on my PC, I see the folder, and NO FILES.  I have tried 1. giving it time;  2. hitting SmartSync - online and local (no idea); 3. giving it more time;  4. opening the files from the DropBox online on my PC; 5. giving it more time....   Cannot see the contents of that folder.  I did all of this over the past 48 hours.  I've read online articles ... 
What am I doing wrong???  Thanks.  

12 Replies

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  • gnet-Jim's avatar
    gnet-Jim
    Explorer | Level 4
    3 years ago

    Yep Здравко , called it.  I logged in via the web UI and I could see all the files.  The user had been using colons in the filenames, which made them invisible to Windows.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome gnet-Jim

     

    If you need anything else, let me know!

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