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John B.234
7 years agoHelpful | Level 5
Folder has too many files to download
I have a large folder called Pictures, within which are many subfolders (532 if Windows Files Explorer is to be believed), the whole containing 17,732 files (all pictures), adding up to 46.5 GB - qui...
- 7 years ago
Thanks for your prompt reply. I have (I think) identified the problem. Dropbox was trying to offline all my picture files, and they obviously wouldn't fit on the iPad. I don't know why it was doing this, I never told it to, and it never told me what it was up to. It seems strange that there is no on-screen indication that offlining is taking place. Anyway, I've made it stop and the red crosses and warning messages have disappeared. Many thanks anyway.
Здравко
7 years agoLegendary | Level 20
Hi John B.234,
Dropbox perform caching of all contents you have working on ( even when you want to see some full resolution picture, not just thumbnail :wink: ). The cache gets cleared automatically from time to time, but not too often. If your device free space is limited and you reviewed too many pictures at once, cache can grow up enough and that could be the reason. If so, workaround could be force your application cache clearance (take a look on settings).
Hope this helps.
John B.234
7 years agoHelpful | Level 5
Thanks - this is a good idea and I tried various versions of it before stumbling on the solution below. Thanks anyway.
- Lusil7 years ago
Dropbox Staff
Thanks for keeping us in the loop, John B.234! Glad to hear that you were able to resolve your concern in the end. :grin:
If you have any other questions in the future, don't hesitate to give us a shout. In the meantime, have a lovely day ahead!
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