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ilyasnsir's avatar
ilyasnsir
New member | Level 2
2 years ago

Gifs sometimes don't animate at all, or if they do, they are very slow.

I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original)  I have an Iphone 15 Pro and using the App. (It works perfectly on th...
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TERRACE_87's avatar
TERRACE_87
Collaborator | Level 10
2 years ago
It occurs on different WiFi networks as well as cellular. Doesn’t matter what internet I am connected to.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

TERRACE_87, can we log a ticket for you at this point? It looks like we’ll need to investigate this further.

  • TERRACE_87's avatar
    TERRACE_87
    Collaborator | Level 10
    2 years ago
    Sure
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi TERRACE_87, I've sent you an email, please could you reply to it when you get a chance!

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