Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
jrockel
6 years agoExplorer | Level 3
How can I move multiple files using the Dropbox site?
I'm sorry, but I put this in the wrong thread. I have been looking for a solution to moving multiple files on the web app. I'm not using a phone or a tablet, just a web interface. When I sellect mult...
Daphne
Dropbox Community Moderator
6 years agoThanks for joining the discussion here Mirage075!
Could you clarify for me if it's the action of moving of the files, or the sync afterwards that's taking a lot of time to process?
Let me know and we can go from there!
Mirage075
6 years agoExplorer | Level 4
Hi Daphne,
it's the action of moving of the files that takes forever. The files are not on a local drive, only on Dropbox.
Thanks,
Tom
it's the action of moving of the files that takes forever. The files are not on a local drive, only on Dropbox.
Thanks,
Tom
- Daphne6 years ago
Dropbox Community Moderator
From what you mentioned, these files are Smart Synced as "online only", right?
In this case, the "files" in the local Dropbox folder are just a placeholder for the actual file in Dropbox, and any action taken won't request data from the website. The change will just sync to the account online like with a local file.
If moving these placeholders takes a long time, it may be due to the OS rather than Dropbox.
To see if this is the case, can you try pausing the sync for the app and then move a small set of files/folders, to see if there is any difference than when the app is running?
Please don't forget to resume the sync once the move has completed so that the change syncs online.
- Mirage0756 years agoExplorer | Level 4
Hi Daphne,
No the files are not smart synced, the folders are specifically selected to not sync to my computer. Attached 2 screen shots where you can see that Camera uploads with 94gb is not checked for syncing and the new camera upload folders I made in the picture folder where I want to copy these pictures to. So all these files and folders are on Dropbox servers ONLY and not on my mac so I don't know why 1. it takes so long and 2. my mac has such a high CPU usage while doing this. Any thoughts? Can I do this differently? Should I try it on my iPad instead? Or use a Windows laptop to do it online?
- Mirage0756 years agoExplorer | Level 4
Here are the screenshots I mentioned for your reference.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!