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Jaysean18's avatar
Jaysean18
New member | Level 2
6 years ago
Solved

How do I download my data?

How can I download my data from the dropbox completely and then delete my account? do I need to contact support?
  • Hi

     

    You can move (cut and paste) the files from your Dropbox desktop app to another folder on your local computer (outside of the Dropbox folder). 

     

    Once done, and the sync completed, the files will be removed from your Dropbox account. 

     

    Then view the steps here to cancel your account: https://help.dropbox.com/accounts-billing/create-delete/delete-account

     

    You can then uninstall the desktop app from your computer/devices. 

     

    Regards

     

    Casper

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