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Keke3's avatar
Keke3
Explorer | Level 4
7 years ago
Solved

How do I tell how many times a document has been opened?

Is it possible to view who and how many times your team members have opened or downloaded your file?

Thanks,

Kelly

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  • Jay's avatar
    Jay
    7 years ago
    Hi Kelly, currently it isn’t possible to see the number of times a file has been opened or downloaded. 
     
    If the team admin has enabled viewer info on files, then you’ll be able to see which members of your team have viewed files in shared folders. 
     
    Hope this info helps!

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Hi Kelly, currently it isn’t possible to see the number of times a file has been opened or downloaded. 
     
    If the team admin has enabled viewer info on files, then you’ll be able to see which members of your team have viewed files in shared folders. 
     
    Hope this info helps!
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    I’ll forward this suggestion to our dev team for their consideration as a potential improvement to the service we provide!
  • behzod's avatar
    behzod
    Icon for Super User rankSuper User
    7 years ago

    Technically Dropbox does not provide information about views and downloads of your shared files. But it is possible to track views/downloads as well as location. I track views/downloads of my CV at my personal website. My CV is located in Dropbox and my website just has a link for viewing it.

    In order to track downloads:

    1) Create shared link for your file in Dropbox

    2) Shorten shared link with online shorteners (there is bunch of them, I use goo.gl)

    3) Link shortener provides info about downloads and geographic location of the viewer.

     

    Hope it helps,

    Behzod

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