Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Herman T.1
5 years agoExplorer | Level 3
How to search a file/folder with the name containing a hyphen ("-")?
I found that Dropbox treats hyphens as spaces when searching for a file/folder. So if I have a file named "a-b-c", it cannot be easily found because Dropbox treats the query as "a b c", which reveals...
Herman T.1
3 years agoExplorer | Level 3
Did you really get the answer? I actually didn't have a solution. They kept asking me to reproduce it, send them this and that logs, clear cookies, etc. It's pretty useless because it's a simple issue that they can easily reproduce in-house...
FrustratedUser3
3 years agoCollaborator | Level 8
Of course not, lol. I should have clarified. Sorry about that.
Dropbox search is a unreliable at best. My org basically doesn't use it anymore. We index the files through the API, which works 10000x better.
- rhut3 years agoCollaborator | Level 8
Hi, I'm a product manager on search at Dropbox.
So we do drop hyphens and I'm working with the eng team to resolve that issue. But one hack you could try with our new search operators is being able to use quotes to get a bit closer to what you're looking for. For example, "a-b-c" -> should return you terms that are in that exact sequence. Of course, you'll still get results that have spaces between the 3, but hoping this may bring you slightly closer to the functionality you need.
Let me know if that works for you and will keep you all updated on the hyphen functionality.
- Herman T.13 years agoExplorer | Level 3Unfortunately that doesn't help. I have a folder and a file with the name "a-b-c-d": https://ibb.co/6XkC4qz
None returned from the search result.
Search result: https://ibb.co/yX1KMV1 - rhut3 years agoCollaborator | Level 8
That should not be happening, let me talk to the team and get back to you with an answer!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!