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Forum Discussion
How to stop offloading my files?
When I click selective sync and then pick certain directories...I WANT MY FILES. I don't want to have to click on the little cloud all the time.....Please tell me how to always download what I select to sync. I have plenty of room on my drive. It is causing problems when it has to download missing files while I am working...What a horrible "Feature"....
Russell
Hello Betazero,
Thanks for reaching out to us in the Dropbox Community.
Okay, the setting for Selective Sync feature is in the Preferences when you click on the Dropbox icon in your system Tray (Win) or Menu Bar (Mac). Click on icon and then click on Avastar on top right hand side and then Preferences. Then go the the Sync Tab
It sounds like you are talking about a different Feature than Selective Sync. Let me explain what Selective Sync does. When you go to Selective sync, you would be select which folder you want SEEN on your PC, the folders that are NOT selected will NOT be seen but only accessed in the Cloud (Dropbox Servers). That doesn't sound like what you have
If you look in the sync Tab, you will notice option for new files. Its the first section. Under default, its selected online-only. You need to select Available Offline.
That should fix your issue. It will take some time to do that if you have a lot of files
- Chris_J
Super User
Hello Betazero,
Thanks for reaching out to us in the Dropbox Community.
Okay, the setting for Selective Sync feature is in the Preferences when you click on the Dropbox icon in your system Tray (Win) or Menu Bar (Mac). Click on icon and then click on Avastar on top right hand side and then Preferences. Then go the the Sync Tab
It sounds like you are talking about a different Feature than Selective Sync. Let me explain what Selective Sync does. When you go to Selective sync, you would be select which folder you want SEEN on your PC, the folders that are NOT selected will NOT be seen but only accessed in the Cloud (Dropbox Servers). That doesn't sound like what you have
If you look in the sync Tab, you will notice option for new files. Its the first section. Under default, its selected online-only. You need to select Available Offline.
That should fix your issue. It will take some time to do that if you have a lot of filesOk the offline thing is fixing it...wow that needs to be default. Been using Dropbox for like 15 years and never had issues with files being unavailable... Goodbye clouds geez..I would click one and it would pop back up....What a nightmare.
Also, by the way there is no option for Offline-only in the preferences. You have to right click on the Dropbox icon to find that. It really needs to be in the preferences though. The screenshot is Mac but It's the same on PC too. I do remember there being an option for that in previous versions.
Russell
- Chris_J
That is strange. Do you have the latest Dropbox Client version?
you will find that info in General tab in preferences
here is mine
My files are already on my computer where I need them. If I upgrade to the latest MacOS version of dropbox I don't need to download 3TB to a new location. I need them all offline as I don't always have internet access while travelling.
- Oh no you still selective sync but the pick all offline only applies to the selected folders you want.
It works the same way it always has but they hid the setting in the right click on the Dropbox icon menu. Not sure why….
