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Forum Discussion
Rianneluiten
3 months agoExplorer | Level 3
I can't access my Paper files on the Android mobile Paper app.
I am suddenly not allowed to view my own files in dropbox paper. Im logged in, reinstalled dropbox paper twice, nothing works. Any help? Im using the free dropbox version, on my Android Phone. It...
Rianneluiten
3 months agoExplorer | Level 3
can enter my files in the browser of my laptop. I suddenly discover thats my man was logged in in my G Account. Some things Got mixed up. Every file that i open on my Browser, i can open in my Phone app afterwarts. So its kinda fixed but i need to open 40 files or something. And i dont understand why this worksh
Nancy
Dropbox Community Moderator
3 months agoHi from me too, Rianneluiten! Hope you don’t mind me jumping in.
The issue you describe could be potentially related to the upcoming deprecation of the mobile/desktop Paper app. As a result, after the 10/09, your mobile Paper app will no longer be updated; all of your Paper docs can be directly accessed via the Dropbox website, though.
If you try to reinstall your Dropbox Paper app once again now and restart your device, do you still receive the same error after that, or is the issue fixed (without having to open your Paper docs via the web browser first)?
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