Forum Discussion

4 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for posting on our Community, judysweeney, and welcome!

     

    It sounds like you've enabled computer backup on your desktop app.

     

    Can you please clarify one thing for me, before we look into this further? You mention that you're having a permissions issue when trying to download these folders from Dropbox. 

     

    What steps are you following exactly to do this? Can you please describe them to me, so that I may suggest something else? 

     

    Let me know when you're ready.

  • judysweeney's avatar
    judysweeney
    Explorer | Level 3
    3 years ago

    It seems I inadvertently deletd drop box and my desktop, documents and dounloads folder. very bad.

    I see them on dropbox online but when i click to download they say insufficient pasmission

  • judysweeney's avatar
    judysweeney
    Explorer | Level 3
    3 years ago

    i believe something is messed up on my imac that wont let me download my files.

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey judysweeney, sorry to jump in here, but could you send us a screenshot of the errors you get so that we can have a visual too?

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