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Solved
I can't see my files, folders or sidebar
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
Hi Everybody,
Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.
Thanks,
Ben
Sounds good.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi @CPDevm after some digging it seems there is no need to open a ticket for this.
Our team is aware, and actively working on it as you can see here.
Hey Megan,
After walking away from the computer for a few hours, I returned and happily found Dropbox working again, so I downloaded a few files to create a report. Then going to the next report, the viewing pane is once again blank.
Thank you for letting the Chrome browser users know this is a serious issue. Look forward to working on DB with confidence, not with tentativity.
Kj herbs
Hey Megan,
As a note, my manager who uses DB has no issues and is not particularly happy with how late the reports are coming. Right now we are back to emailing files as a last resort.Dropbox is an expensive service and we have an expectation that is problem will be resolved ASAP.
Thank you for your understanding of the situation.
KJ Herbs
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