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Forum Discussion
keith gold
11 months agoNew member | Level 1
I see a small file box next to my Microsoft files and I can no longer open them.
Just recently, most (but not all) of my documents and spreadsheets have small file box icon in front of the Word doc logo and will not let me open them. This has only occurred with document in my dro...
Rich
Super User II
11 months agoAbout View, download, and export
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