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Forum Discussion
SandyDombroski
2 years agoExplorer | Level 3
I'm getting an error when opening a PDF file
Anyone know why I am getting this error message when I try to open a PDF file?
Hmmm… can't reach this page
It looks like the webpage at file:///C:/Users/Sandy%20Dombroski/ATD%20Building%20Gro...
Megan
Dropbox Community Moderator
2 years agoHey SandyDombroski, I hope you're doing well!
Is that a shared link that you created, or that someone else shared with you?
Have you tried a different browser in order to access it, by any chance? As for the Excel file, is it in your account, or is it also a shared link?
If you have any screenshots, feel free to send them over.
Thanks a bunch!
SandyDombroski
2 years agoExplorer | Level 3
This is what I get when I try to access this excel file, that I created from another computer. I have never had trouble pulling files up on this PC though.
My PDFs are now magically working!!! So I am good on that.
- Walter2 years ago
Dropbox Community Moderator
Hey SandyDombroski, could you try making the file available offline before trying to open it on your computer?
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