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Forum Discussion
Local File Access Denied
Dear Anybody, Upon locally syncing all my files via the Dropbox desktop app, I am now unable to access certain files. Specifically, I simply can't open word documents (i.e. they don't upon nor s...
Hello.
How are you?
I am under the water.
Please help me.
Here too much raining.
*sobs*
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi there RP-DB-Admin, sorry to jump in here, but could you send us a screenshot of the error you're getting including the app's status and version as shown in your menu bar/system tray?
Please get someone to call me back. It says that my package should entitle me to call for support but there doesn't seem to be a number anywhere for me to call. I seem to be sandwiched between a boss who just wants a solution and a service provider who has more problems than solutions. If a call is not possible for whatever reason, please respond via email [Removed as per Community Guidelines] to set a virtual meeting with Teamviewer or anything that solves this problem.
- Jay
Hi RP-DB-Admin, as it sounds like you're on a Dropbox Business team, then phone support is available for the team admin. They can call our team using the options on the support page when logged in.
If you're not the admin, then you have access to chat and email support.
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