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Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders.
On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustrator) and one folder that contained several photoshop images.
I chose to direct download option and downloaded them to my desktop. They downloaded to the zip file, like usual. BUT... when I uncompressed the zip file, there was an ADDITIONAL folder named "__MACOSX" - when I opened that, there was a repeat of the same Illustrator files and the PSD folder, but the file names were changed (most had underscores in them). In addition, these files were very small in size (70 bytes for example, when they should have been 3.3MB - same thing for the PSD images they were all around 100kb or less, when they should have been several MB).
I asked my co-worker to repeat the process on his computer (different OS that what I'm using, but still on a mac) and he had the same thing happen.
Any idea's what's happening? Is this just a glitch?
I'm on an imac, running OS 10.11.6
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I think you might be mixing up some of the issues here hshaw - (edit: I think I got mixed up with who was replying to what, I think I was directing this comment torwards Rich )
Copied from one of the previous posts in this thread, "...the issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system that doesn't support them."
What I suspect is happening... (semi-educated guess)...
1) I'm on a mac.
2) DB does not use mac formated drives, so the files are stored on some other formatted drives.
3) The Mac "metadata" files are then being created when DB creates the zipped file (anytime 2 or more files/folders are selected for download).
4) We (mac users) download those zipped files, and uncompress them, and then see the metadata files.
Again - this is a new problem that appeared recently. DB has recently made a lot of changes and updates. Coincidence? :)
Happy to be corrected as more info is discovered.I was curious if anyone who posted in this thread receieved any sort of FIX to the problem? Thanks
No help - they blamed it on mac settings which have not changed.
- Rich
Super User II
The files are created by OS X and macOS. NOT Dropbox.
Having the exact same issue here, also a mac user. Only happens with Downloads from Dropbox.
Hey guys, I think I found the issue and a workaround, It seems like the problem lies with Archive Utility - Macs default Unzipper. I used Keka to unzip and no folder was created. Maybe it will be fixed with a new update till then Keka works fine.
I, too, downloaded Keka after reading this post. with fingers crossed. I still get the _MACOSX folder. SADLY.
After downloading a folder it is being received as 2 folders; 1 of which is named _MACOSX. This folder is not visible to the original uploader of the docs or is it not visible on Dropbox to shared participants.
As you go through the sub folders of both original named folder and it's MACOSX counterpart the files are not duplicated.
Can anyone help remedy this please?
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