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Veneer's avatar
Veneer
Explorer | Level 3
5 years ago
Solved

MP4 files won't play. ".mp4 files are supported but something went wrong."

Hello,   I've searched for the problem with an MP4 file not playing, and I found a forum with what I hoped would have a solution. The Mod had responded multiple times within a thread to different...
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  • Hannah's avatar
    Hannah
    5 years ago
    Thanks for the update on this and I hope you had a great weekend!

    Can I actually reach out to you via email, to the address you have here on the Community, so we can look into this a bit more?
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the update on this and I hope you had a great weekend!

Can I actually reach out to you via email, to the address you have here on the Community, so we can look into this a bit more?
bwnam's avatar
bwnam
Explorer | Level 3
5 years ago

I'm having the same problem did you solve this error?

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