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70CamaroRs's avatar
70CamaroRs
New member | Level 2
3 months ago
Solved

My account looks empty, with no files in it. However, I can see my files when using my iPad.

I've been using the app for many years on my windows laptop and had no issues. Just 2 days ago when I open my account it looked a new account with no files in it. I tried it several times with same r...
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  • 70CamaroRs1's avatar
    70CamaroRs1
    3 months ago

    Logged out and logged in and that was all it took to see my files. Not sure why/how the account was switched on the laptop. Anyway everything is back to normal. Thank you all for your help

70CamaroRs1's avatar
70CamaroRs1
New member | Level 2
3 months ago

Logged out and logged in and that was all it took to see my files. Not sure why/how the account was switched on the laptop. Anyway everything is back to normal. Thank you all for your help

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey 70CamaroRs1, thanks for the heads up! 

Happy to see that your issue is now resolved!

If you need something else, please let me know and I will be more than happy to help every step of the way. 😇

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