Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
70CamaroRs
3 months agoNew member | Level 2
My account looks empty, with no files in it. However, I can see my files when using my iPad.
I've been using the app for many years on my windows laptop and had no issues. Just 2 days ago when I open my account it looked a new account with no files in it. I tried it several times with same r...
- 3 months ago
Logged out and logged in and that was all it took to see my files. Not sure why/how the account was switched on the laptop. Anyway everything is back to normal. Thank you all for your help
70CamaroRs1
3 months agoNew member | Level 2
Logged out and logged in and that was all it took to see my files. Not sure why/how the account was switched on the laptop. Anyway everything is back to normal. Thank you all for your help
Theresa
Community Manager
3 months agoHi 70CamaroRs1 and welcome to the community! I’m really glad to hear your files are showing up properly again and thank you for taking the time to share your update. It’s always appreciated, especially with account visibility issues like this ✨.
I’m Theresa 👩💻, one of the community managers here. Now that everything’s back in view, I’d love to know ...do you have a fave Dropbox feature that you find especially helpful or rely on most day to day?
Looking forward to hearing from you,
T 😺 (Dropbox Community Manager)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!