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mobin68's avatar
mobin68
Explorer | Level 4
3 years ago

My folders taking too long to open when left-double clicking in Windows.

Hi everyone,  I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the ...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there mobin68 - sorry to hear you're having issues with this.

 

Can you please let us know your computer's exact OS version and the version and status of the desktop app as shown in your system tray?

 

Also, how many files does your Dropbox folder contain approximately? 

mobin68's avatar
mobin68
Explorer | Level 4
3 years ago
Thanks for your reply

Windows 10 Home
Version 22H2
OS Build 22621. 1848
Experience Windows Feature Experience Pack 1000.22642.1000.0

Dropbox 178.4.4811
Status: up to date

I have 5070 files (16.8 GB) in my dropbox

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