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yoav60's avatar
yoav60
Explorer | Level 3
2 years ago

My RTL Word documents appear LTR on the Dropbox web, after updating Microsoft Word.

since i upgraded my word from 2016 to word 2019 my word documents which are written RTL are appearing LTR on the dropbox web. what to do?
Microsoft Office
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Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey yoav60, thanks for checking! 

 

If the same thing applies on a different browser, I believe this has to do more with Word rather than Dropbox. 

 

Have you tried duplicating these documents, and seeing if the same behavior is apparent there? 

yoav60's avatar
yoav60
Explorer | Level 3
2 years ago

hi

the problem appears only on word on the web inside Dropbox

no problem on my word documents on PC

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Is this only happening for existing Word docs? What if you create a new one?

    • yoav60's avatar
      yoav60
      Explorer | Level 3
      2 years ago
      Hi Namcy . The problem is the same for new and old documents
      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        yoav60, can we open a ticket for you and have our support team investigate this further?

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