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Old files not appearing on my new computer
I have gone from one laptop (which I still have) to another, which used to be my wife's, and had/has her own Dropbox account on. I have cleared out her files as no longer required, but I cannot get my files in the folder as it remains my wife's. I have downloaded Dropbox again and it went through the install process and it did not ask me to sign in at any point, but when I select it from the start menu I just get the folder (still with nothing in it). I have signed into both my account online, and hers too but do not know what to do next. If I just put all the files in there afresh then it will still not be my account so that's not the answer. When I hover over the Dropbox icon in the icon tray it just says 'Dropbox 153.43932 Up to date'. Any help please...
Skiday wrote:
I have gone from one laptop (which I still have) to another, which used to be my wife's ... but I cannot get my files in the folder as it remains my wife's.
You need to sign out of her account in the Dropbox app, then sign in with your own account.
5 Replies
I would sign into the app, except the app will not open. When I go to the start menu and click on Dropbox, instead of opening the app, it opens the (now empty) folder, that's all!
Oh, I've got it now. I clicked on the icon in the task bar and this time it opened a window were I was able to access the preferences and sign out and sign back in as me (at least I will do when I've signed out of something else as I can only be on three devices at a time.
Thanks for the help - case closed! 😀
So now that I found out how to sign out/in, I signed out, but when I went to sign in it wouldn't let me because my account only lets me be signed into three devices max. As this is the only device that I have on at the moment it must mean that devices that you are signed into are still signed into when they are shut down. So what if you are signed into a device at the end of its life and you don't sign out when you scrap it? I have gone through a few computers that are now no more and have never thought to sign out of Dropbox, or was not able to, before it was scrapped, so can I sign out of an ex device now remotely?
Sorry for being too hasty before trying to find the answer for myself. I have found the answer here:
https://help.dropbox.com/accounts-billing/settings-sign-in/device-list-remote-sign-out
Case closed (again). Thanks for looking.
