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Forum Discussion
"Oops, something went wrong."
Every time I try to open a file this message appears and only allows me to go back to the dropbox page. I've tried everything: an incognito window and a different browser, but every time I open the files there, they load to a white screen. I've also tried clearing my browser cache, updating the browser, and restarting my computer several times.
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It doesn't work for me either, I haven't been able to use it for three days
- Megan
Dropbox Community Moderator
Hey all!
Thanks for letting us know. Our team is currently looking into this, and we'll update you once we have further info.
It is happening for all PowerPoint files in my account. I do not have any word or excel files to open, but I was able to open other files that are pictures jsut not Powerpoint.
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